Upon entering any Hotel Sogo, guests are welcomed with a traditional Japanese bow to show the distinct level of courtesy and service that sets us apart from the competition. Our hotel lobbies and hallways are spacious plus in-house movie channels as well as piped-in-music are a regular feature in all Hotel Sogo branches.
Innovation is a constant at Hotel Sogo. We take pride in introducing an industry-first centralized 24-Hour Guest Assistance SMS Center where guests from any branch can communicate their concerns via text and get immediate action -- ensuring a high level of service.